Privacy Policy
Updated April 15, 2026. Mulch Bros provides mulch and rock installation throughout Southeast Michigan, including Milford, Brighton, Novi, South Lyon, Northville, Wixom, Commerce Township, Walled Lake, Highland, White Lake, New Hudson, Lyon Township, Howell, and Hartland.
This page explains what information we collect through our website, quote requests, and customer communications, and how we use it.
How Mulch Bros Handles Your Information
Information We Collect
When you contact Mulch Bros or request a quote, we may collect your name, email address, phone number, property address, service details, uploaded photos, and any other information you provide through our website or CRM forms.
How We Use Your Information
- Provide quotes for mulch installation, rock installation, and related landscaping work.
- Contact you about scheduling, pricing, project updates, and customer service.
- Send service-related text messages and follow-up communications when you request a quote or contact us.
- Operate, improve, and protect our website, CRM workflows, and customer records.
Cookies And Tracking
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and support marketing efforts. Users can control cookie settings through their browser preferences.
Text Messaging Consent
If you opt in to receive service-related text messages from Mulch Bros, you agree to receive messages related to quotes, scheduling, and service updates. If you separately opt in to promotional text messages, you agree to receive offers, specials, and marketing updates. Message & data rates may apply. Reply STOP to unsubscribe.
Message frequency varies based on your request. You can also reply HELP for assistance. SMS consent is not shared with third parties or affiliates for marketing purposes.
How We Share Information
We do not sell your personal information. We may share information with service providers that help us operate our website, CRM, communications, file storage, or scheduling systems, and when required by law.
Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Retention And Security
We keep customer and lead information only as long as reasonably necessary for quoting, scheduling, service history, legal compliance, and business operations. We use reasonable administrative and technical safeguards to protect the information we store.
Your Choices
You may contact us to update your information, ask questions about our records, or opt out of future text messages by replying STOP.
Contact Information
If you have questions about this Privacy Policy, contact Mulch Bros at (262) 613-7406 or james.valentine@mulchbros.org.